Privacy PolicyThis Privacy Policy ("Policy") applies to tailoredgreenscapes.com and Tailored Greenscapes ("Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include tailoredgreenscapes.com. The Company’s website is a Land Care Services site. By using the Company website, you consent to the data practices described in this statement.Collection of Your Personal InformationIn order to better provide you with services offered, the Company may collect personally identifiable information, such as your:

First and last name

Mailing address

Email address

Phone number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email or text message; (e) submitting your credit card or other payment information when ordering and purchasing services. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.Use of Your Personal Information

The Company collects and uses your personal information in the following ways:

To operate and deliver the services you have requested. To provide you with information or services that you request from us. To provide you with notices about your account. To carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection. To notify you about changes to our tailoredgreenscapes.com or any services we offer or provide through it. To send appointment reminders, customer service communications, or, with your express consent, promotional messages via email or SMS. In any other way we may describe when you provide the information. For any other purpose with your consent.

The Company may also use your personally identifiable information to inform you of other services available from the Company and its affiliates.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties. The Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, phone number) is transferred to the third party. The Company may share data with trusted partners to help perform statistical analysis, send you email or SMS, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company or the public.

Opt-Out of Disclosure of Personal Information to Third PartiesIn connection with any personal information we may disclose to a third party for a business purpose, you have the right to know:

The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt out of the disclosure of your personal information. If you exercise your right to opt out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt out of the disclosure of your personal information, visit this web page https://tailoredgreenscapes.com/contact-7886. Tracking User BehaviorThe Company may keep track of the websites and pages our users visit within the Company, in order to determine what the Company services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website. Security of Your Personal InformationThe Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.Right to DeletionSubject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; andDirect any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

Comply with the California Electronic Communications Privacy Act;

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; Comply with an existing legal obligation; or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website. Email and SMS CommunicationsFrom time to time, the Company may contact you via email or SMS for the purpose of providing appointment reminders, customer service communications, service confirmations, billing notices, promotional offers, alerts, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.If you would like to stop receiving marketing or promotional communications via email or SMS from the Company, you may opt out of such communications by:

For email: Replying “STOP” or clicking on the “unsubscribe” button in the email.For SMS: Texting “STOP” to 919-737-7154. You will receive a confirmation message, after which you will no longer receive SMS communications unless you opt in again.

SMS Communications Specifics

To receive SMS communications, you must provide express written consent, typically through a website form, email, or by texting a designated keyword to 919-737-7154. SMS messages may include appointment reminders, customer service communications, service confirmations, billing notices, or, with your express consent, promotional messages. Message frequency varies based on your interaction with our services. Message and data rates may apply; contact your wireless provider for details. You are not required to opt in to SMS communications as a condition of purchasing services.

Your phone number and SMS opt-in data will not be shared with third parties, except for aggregators and providers necessary to deliver the SMS service, who are required to maintain confidentiality. We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws in our SMS practices. For further assistance with SMS communications, reply “HELP” to 919-737-7154 or email [email protected].

Opt Out and Unsubscribe from Third-Party Communications

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Users may opt out of receiving any or all communications from third-party partners of the Company by contacting us here:

Web page: https://tailoredgreenscapes.com/contact-7886

Email: [email protected]

Phone: 919-737-7154

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our

tailoredgreenscapes.com, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your:

(a) acknowledgment of the modified Policy; and

(b) agreement to abide and be bound by that Policy.

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:

Tailored Greenscapes

2833 Anfield Rd

Raleigh, North Carolina 27606

Email Address:

[email protected] (mailto:[email protected])

Phone Number:

919-737-7154

Effective as of May 16, 2025